Customer Service

If you have any queries regarding your order, our site, or our products, please don't hesitate in contacting us via our online support system. Please be sure to read through our FAQ's page prior to raising a support ticket, as many common queries are covered here. Please note the following delivery information: The average Standard Delivery period is currently 5-10 working days for all items in stock/season. If the order does not arrive in this time it can be considered that items are out of stock/out of season, these will be delivered as soon as possible when fresh stocks arrive or at the best seasonal planting time. Please be advised that our staff are unable to tell you exact dates that items will be back in stock/season, as plants are living items, and this will depend on many variables such as weather.

Before raising a support ticket, please click here, as your query may have already been covered. PLEASE NOTE: Our ticket system has been designed for use with an Internet Explorer browser, if you are using another browser at this time, you may have to close our site and reopen it using Internet Explorer to raise your query. We are sorry for any inconvenience caused and are working to address this problem.