Here at Gardening Express we like to hear from our customers, we realise how important it is to keep you happy, and we’ve decided to publish some of your comments here for other visitors to the site to read. If you would like to send us your own Testimonial, or other comments, we’re always delighted to receive them.
"Dear Gardening Express. Thank you for your speedy service and absolutely stunning plants. You very kindly assisted me with an urgent delivery, and did not cut corners in supplying inferior plants in the process as I had the unfortunate experience when shopping at crocus. I did shop with you a couple years ago and hoped your range would get larger… you have not only succeeded in achieving that but a customer service/quality of plant and helpfulness unrivalled by the most well known site around. You are my first choice and also my recommended choice to all with gardening requirements. An absolute pleasure dealing with you and I look forward to our next trade. Thank you."
"Order arrived safely this morning. Looks great and thank you for your quick response."
"I have used mail order and Internet companies to source plants for many years. I had placed an order for some plants with Thompson and Morgan which purely by accident I discovered they were unable to deliver. I searched the Internet for an alternative source and found your site (you previously being unknown to me). I duly placed an order for 4 Hibiscus.
You responded to my order quicker than J Parker or T&M
You packed the plants better than JP or T&M
Your delivery company is far quicker than JP or T&M, hence the plants arrive pretty much as they left you.
Oh and the plants were pretty good too.
Thank you, I will use you in future and will spread the word."
"Thank you very much for the very fast delivery service. The tree was exactly what I was looking for and it has made my partner very happy. Thanks again"
"Just to say thanks for the almost unbelievably prompt delivery of my order, placed yesterday lunchtime. I work in a garden centre and know what the pressure of work can be like at this time of year, so a next day delivery exceeded all my expectations.
Thanks very much"
"The plants arrived safely yesterday, very well packed and excellent - better than I'd hoped for. Really pleased! I'm happy for you to use this comment in your advertising, as your service is first rate. Thank you!"
"Just a note to say Thank you very much for the plants that you sent me. They had the red speckling that I had been looking for and were really beautiful. It shows that you really do care about your customers and I will be looking on your website again in the future for various plants as I gradually build up my garden. So once again a big thank you."
"Received your replacement pampas grass on Saturday 3rd June. It was in perfect condition and I am absolutely delighted.
Your after sales service is first class, well done.
I will certainly purchase plants from you again and recommend you to my many
gardening friends.
Thanks once again."
"Received today - less than 48 hours from time of order! Excellent quality plant, beautifully packaged and very fast delivery. I'm very pleased, many thanks."
"As a new customer of yours I did not know what to expect when I placed my order, but I felt that I must let you know that I am more than pleased with the quality of the product and service that you have supplied."
"Received order of roses, thank you very much...they are healthy and can’t wait to put them into the garden"
"Just to let you know that after a slow start due to the very cold and wet weather we have experienced in this part of Lancashire (near Bolton), the Tulips "Spring Green" are now in full bloom and are really lovely. Such good quality bulbs, my neighbour who also planted some in his garden and I are very pleased. Thank you and we shall certainly be purchasing more goodies from you soon."
"Thank you for your prompt delivery, my dad was thrilled with his Kilmarnock Willow, especially as he used to live there.
Many thanks once again."
"Thank you very much for the very fast delivery service. The tree was exactly what I was looking for and it has made my partner very happy."
"Received my plants from you today and am very pleased with them (soil still moist which is much better than other online nurseries we have used)."
"Replacement arrived Saturday 29/7. I have more hope for this one - it had roots and leaves and everything! Now hope it will do more than the one I've had for a couple of years and eventually produce some flowers!
Many thanks for the quick responses to my queries and for the speedy, no hassle replacement. Excellent online service!"
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