Important Delivery Information for the Christmas & New Year Period

** For guaranteed dispatch before Christmas please place orders by Midnight Friday the 20th December. **

 Orders placed after this time will be shipped, but we cannot guarantee delivery on or by the 24th as this is in the hands of the courier networks.

Current dispatch times for all Christmas ranges are around 1-2 working days, so don't panic if you still need to buy some last minute presents!

If you are awaiting an order for Christmas that you have placed over 3 working days ago, there is no need to panic, as we dispatch many of our ranges in batches in the week leading up to Christmas so expect your goodies soon.

Earlier ordering is always recommended, if you place an order after our dead line we cannot guarantee delivery, but will do our best to get your order to you in time - we aim to ship all orders placed after this time using a reliable courier so that your package of goodies should arrive before Christmas Eve all being well with our couriers, but we cannot guarantee this. If you order late, the order should still arrive before the New Year. 

Can I order from you over the festive Period?

We welcome orders placed over the Christmas & New Year Period.

When we return to the nursery refreshed from the festive Holidays, we like to have plenty of orders waiting for us! So keep an eye on the site over the 12 days of Christmas for some festive bargains. Every day, we will have special offers to celebrate the festive period and the New Year!

Please be aware that the last shipment of plants and products prior to Christmas will be made on Saturday 21st of December, and all orders placed after this time will not commence shipping again until the new year (first working week of January!)

Fancy a chat?

If you do need to contact us during the Christmas and New Year period then we will be looking after our customers via either our support ticket system, or our chat system which will be operating during the following times:

  • Monday 23rd Dec - 9:30am to 4.30pm
  • Tuesday 24th Dec - 9.30am to 1.30pm
  • Wed 25th Dec - CLOSED
  • Thurs 26th Dec - CLOSED
  • Fri 27th Dec - CLOSED
  • Sat 28th Dec - 9.30am to 12.30pm
  • Sun 29th Dec - CLOSED
  • Mon 30th Dec - 9.30am to 4.30pm
  • Tues 31st Dec - 9.30am to 1.30pm
  • Wed 1st Jan - CLOSED
  • Thurs 2nd Jan - 9.30am to 4.30pm
  • Fri 3rd Jan - 9.30 to 4.30pm

We wish you a Merry Christmas & a Happy New Year!